Delivery of VisionFive 2

Hi @Admin
I haven’t recived an e-mail from you Guys yet with the a tracking number, and I have checked my spam folder. Is there any information you could give me about My order. My backing number is 509

@Admin ,
Hello, I did not receive mail, neither in the spam directory, nor in the regular directory.
Can I get any information?
Thank you!

@Admin I’d love to get a tracking number for my order. I’m backer number 1,746.

My shipping info was only initially set up waaay back in september… So you didn’t send the package or it just traveled back and forth without any notification for me?

Could you confirm what that schedule is exactly? Are all variants of the Early Bird being shipped in January/February? Are certain models going out in January and others in February?

Relating to the USB port change too, would you be able to confirm which boards that 4xUSB3 configuration will be on? Have the early bird boards been manufactured with 2 USB2 and USB3?

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Selina
Backer 630
Please can you confirm that you have my contact number
And the board is now being shipped
Thanks Chris

Hi @Admin ,

I’ve got a tracking number in an email, however it seems to me there is a problem with either address or something, because package is in Switzerland and passed customs clearance since approx. 5th of January, but since then it’s delivery time is unknown. Post here works in a way that I would’ve received a notification from post office if they’d be able to figure out where to deliver it. And as it’s stuck for more than 5 days I’m almost 100% certain they can’t parse the delivery address. I could’ve made an inquiry about it’s state, but I don’t have Consignment Number (that is different from Tracking Number and post says it should consist of 18 digits).

I’ve replied to email that had the tracking number and described the situation there.

Hi Selina,
Could I also get the tracking information for my board? I’m backer #2107.
Thank you very much,
Dario

Mine was delivered today, left Singapore 27 December (see my original post), landed 12 December, so two weeks for the direct flight from there, delivered today, 13 December.

Since we get a lot of inquiries about delivery status, we are updating all information we get by month, please find the attachment to check your package by backer number:
KS Delivery Status Update 23.1.xlsx (36.1 KB)

Next update will be in Feb.

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I received mine yesterday, backer 1,109 .

Hi Selina
Thanks for adding the delivery status
Please can you also include the backers that you have not delivered to,
And a column showing if their contact number is missing or any other reason why the board cannot be shipped.
I think it will save you a lot of questions
An update date and a date when it would next be updated, would also cut down on any future questions for you.

Thank you. I have updated the info and add separate sheets for different status.

@Admin mine says delivered on the sheet. However, I have never recieved my board, what should I do?

Which is your backer number?

@Admin My backer number is 509

So those on the out-of-stock list won’t be getting shipped in January and will be in February? Can you confirm that if this is the case, they will have 4xUSB3.0 or 2x3 and 2x2?

It still feels a bit odd that you’re not making this publicly available to people on the Kickstarter page. You mention that you’re getting a lot of inquiries but if you were just more transparent on your actual Kickstarter page about delivery information then people wouldn’t be seeking it out here in a specific forum thread. People shouldn’t have to look through a forum and a specific thread’s comments to find updates on something they’ve backed on Kickstarter. I feel like I’m just ranting in this thread now but you clearly have the information available, it just isn’t being made available to users “publicly”. It would save you a lot of time, though I do also understand why you don’t want to post it on the backer page :smiley:

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It is clearly stated in the VisionFive 2 data sheet - “4 × USB 3.0 ports (multiplexed with a PCIe 2.0 1x lane)”. If you look at the schematic (Which is admittedly for the Super Early Bird boards: 1x 1000 Mbit and 1x 100 Mbit NIC’s) it has 4x USB 3.0 ports provided by a VL805-Q6 PCIe to USB 3.0 host controller. But there is a gotcha in the details, that chip (or any other substituted chip), will always be limited to the maximum throughput of a PCI Express 2.0 x1 lane (500 MB/sec). So if you had 4 USB 3.0 devices connected, one could operate at 400MB/sec no problem, but if you start a data transfer in the same direction (USB 3.0 is full duplex), that throughput would lower.

The only bit that is not fully clear, to me, even from the JH7110 data sheet is if the USB-C port will be USB 2.0 HS ? I’m guessing that calling it a “device port” implies that it can not be a USB OTG port ?

From the VisionFive 2 data sheet:
1 × USB-C port for charging
1 × USB device port (by reusing the USB-C port)

Of course if you really did need more USB 3.0 ports, and were not using the M.2 M-Key port already, you could use a “M.2 M-Key to PCIe cable” and plug in an external PCIe to USB 3.0 card, but it too would be limited to a maximum cumulative throughput of a PCI Express 2.0 x1 lane interface (500 MB/sec). But since it is a different PCIe lane, traffic on one would not impact the other.

Sure, I get that, but I also see the recent email/Kickstarter notice where they said that it was being changed from 2x3 and 2x2 to 4x3 USB ports, so that’s why I ask. The data sheet you link to that you say it’s clearly stated on, was updated on the 10th January to change it to what you’ve quoted :stuck_out_tongue:

I don’t know if they manufactured the boards that they’re planning to send out to some people already so they’re mixed 2 and 3, or if they’re yet to be manufactured and will have 4x USB3.0 ports.

I’m not overly worried either way as I wouldn’t be using them all anyway, I’d just like to know what’s being sent.

EDIT: OK, it seems they’ll be 4xUSB3.0 based on the Kickstarter comment they left to another user, that’s cool then.

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Please, I need information in regards to the package.
Kickstarter Backer number:
529