Hey Starfive Team,
I just wanted an update over the shipping method and whether will we be notified after the delivery happens. I live in a society where the guard is handed over the package and I need to collect it from them (they don’t inform me whether a package for me has been delivered). So in that case I would need to know when the board arrives so I can check with them in due time.
Thanks.
hello, did you get a response from support?.. I have situation about too need any information about send… I may be leaving and I need to know where the package might be
Hi,
Please leave your backer number here for us to check the status.
If we can get the status by sharing our backer number, then mine is 1578.
Please use the following website to search for your package: Global Order Tracking
Tracking number for #1578: 4PX3000401857729CN
If I may ask for the shipping status as well, my backer number is 1860, thanks.
hi selina,
i also need the tracking number - i reached out to starfive via kickstarter and via your support email address without any response so far … i have backed two times with backing number 133 and 743 and would need the tracking numbers for both
a lot of thanks in advance and best wishes - hexdump
Similar, I’m backer #1,343 for a Super Early Bird - 8GB version but haven’t heard a peep (I did check my Spam folder).
Hello! I’m backer #1,389, and I’d also like a status update on shipping 
Thanks in advance!
Tracking number for
1860: 4PX3000401858153CN
133: 4PX3000388378132CN
1343: 4PX3000401857576CN
1389: 4PX3000415471447CN and 4PX3000415471430CN
743: please reach out to the local shipper to ask for your parcel
tracking number: 00340434498905140554
tracking website: DHL Private Customers
Hey, can I also get a tracking number? Backer number is 570. Thanks.
My number is 274
274: 4PX3000401856616CN
570: 4PX3000388379306CN
Thanks, it seems my delivery failed due to an incorrect address. Who can I contact about this? (backer #570 here).
Tracking number: NEXAU1007889202YQ
Please contact your local shipper about your package: Aramex Australia | Aramex depot
Phone number: +61 2 8355 1956
Email: cs.vip@pflogistics.com.au
Hello Selina, can I also get my tracking number please? My backer
number is: 1648.
Thank you very much in advance!
4PX3000401875259CN
regarding: 133: 4PX3000388378132CN - tracking shows that the shipping info has been sent electronically on november 24th and no further update after that - does that mean that the package has not yet been shipped? if not please investigate what is going on from your end
regarding: 743: tracking number: 00340434498905140554 - the package seems to be stuck for nearly two weeks - i have tried what is possible to trigger a research from my end, but that usually has to be triggered by the sender here - can you please do so from your end via 4px? if i would have had the tracking number from the beginning it would have been possible to check earlier.
all in all i must say that the shipping is running not very professional from starfive side and i hope starfive will resend the ordered devices in case packages get lost due to missing tracking information to check back with the carrier early on in case of problems
a lot of thanks in advance and best wishes - hexdump
Please fill in this form for backer number 743 as DHL requested:
1671530198990-jizt-_1671587101319_6ff6e.doc (48 KB)
for this document i need at least the weight of the package and the full address of the sender of the package - not sure if that is starfive or 4px … actually this document is supposed to be filled out by the sender